> For the complete documentation index, see [llms.txt](https://docs.bonzai.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bonzai.sh/business-automation/approvals.md).

# Approvals & Safety

Approvals keep the business owner in control of high-consequence actions.

## Require approval for

* sending or refunding money;
* issuing invoices above a chosen limit;
* publishing public content;
* changing a company rule or budget;
* hiring or dismissing an agent;
* sharing sensitive customer information;
* signing or submitting an onchain transaction.

## Review an approval

Check the proposed action, target system, affected customer/account, amount, supporting evidence, and reason. Approve, reject, or return it with instructions.

## Audit trail

BonzAI records who proposed an action, which role/model produced it, what evidence was supplied, whether a connector ran, who approved it, and the result. Failed actions remain visible.

## Principle of least access

Give each role only the connector and action permissions it needs. A sales follow-up companion does not need refund authority; an invoicing companion does not need HR access.